Terms & Conditions

Last updated: [1/01/2026]

Welcome to Petnixor. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. General

Petnixor is an online pet products store operating under a dropshipping business model. Products are shipped directly from third-party suppliers. These terms apply to all users within the United States.

2. Eligibility

By using this website, you confirm that you are at least 12 years of age or using the site under parental supervision.

3. Dropshipping Disclosure

• Petnixor does not manufacture or hold inventory for all products.

• Products are fulfilled and shipped by third-party suppliers.

• Packaging, branding, and delivery times may vary.

• Petnixor is not responsible for delays caused by suppliers, carriers, customs, or force majeure events.

4. Products & Accuracy

• Product images and descriptions are for reference only.

• Actual products may vary slightly in color, size, or design.

• We reserve the right to modify or discontinue products at any time without notice.

5. Pricing & Payment

• All prices are listed in USD unless stated otherwise.

• Prices may change without prior notice.

• Petnixor reserves the right to cancel orders due to pricing, listing, or technical errors.

6. Shipping & Delivery

• Delivery timelines are estimated, not guaranteed.

• Shipping delays caused by carriers or suppliers are outside Petnixor’s control.

• Customers are responsible for providing accurate shipping information.

7. 5-Day Return & Refund Policy

• Return or refund requests must be initiated within 5 days of delivery.

• Products must be unused, undamaged, and in original packaging.

• Certain items (personal care, hygiene products, clearance items) may be non-returnable.

• Refunds are issued after inspection and approval.

• Original shipping fees are non-refundable unless the item is defective or incorrect.

8. Order Cancellation

• Orders may be canceled before shipment only.

• Once shipped, cancellations are not permitted.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Provide false or misleading information

• Attempt to interfere with site security or functionality

Violation may result in account or order suspension.

10. Intellectual Property

All website content, including text, images, graphics, logos, and designs, is the property of Petnixor and protected under U.S. intellectual property laws. Unauthorized use is prohibited.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

12. Limitation of Liability

To the fullest extent permitted by U.S. law, Petnixor shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

14. Changes to Terms

Petnixor reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us through our Contact Us page.